Understand the 8×8 Virtual Office App User Interface.

8X8 App for Apple

Description:

Manage your business communications from anywhere. Use your iPhone, iPad or iPod Touch to access 8×8’s Virtual Office business phone, visual voicemail, video calling, chat, fax, presence and Virtual Office Meetings.

Link:

https://itunes.apple.com/us/app/8×8-virtual-office/id348177448?mt=8

8X8 App for Android

Description:

Manage your business communications from anywhere. Use your Android device to access 8×8’s Virtual Office business phone, visual voicemail, video calling, chat, fax, presence and Virtual Office Meetings.

Link:

https://play.google.com/store/apps/details?id=org.vom8x8.sipua&hl=en

The navigation menu allows you to perform the following functions:

Navigation Icons	Functionality
	Contacts: You can access your contacts from the Company Directory as well as personal contacts.
	Call Log: Presents a list of recently processed inbound and outbound calls from the app.
	Voicemail: Offers options to check voicemail, call back, mark as read, or delete.
	SMS and IM: Allows you to view, respond to, or write new messages.
	My Meetings: Displays a list of your past, active, and upcoming meetings.

The main menu options allow you to perform the following functions:

• Profile Picture: Access and edit profile picture from the top left corner of the home screen. Tap to view and edit the photo.
• Presence Status: View and change your presence status from the top right corner of the home screen. Tap to open and change the status.
• Contacts: You can access your contacts from the Company Directory as well as personal contacts.
• Call Log: Presents a list of recently processed inbound and outbound calls from the app.
• Voicemail: Offers options to check voicemail, call back, mark as read, or delete.
• SMS and IM: Allows you to view, respond to, or write new messages.
• Fax: You can view received and sent faxes.
• Meet Now: Immediately launches a Virtual Office meeting.
• Join Meeting: Allows you to join a Virtual Office meeting using a meeting ID.
• Schedule Meeting: Allows you to schedule a Virtual Office meeting.
• My Meetings: Displays a list of your past, active, and upcoming Virtual Office meetings.
• Call Mode: You can choose Wi-Fi or cellular mode for your inbound and outbound calls.
• Settings: Provides access settings for call forwarding, contact display, video settings, and more.
• Help: Provides access to the Virtual Office FAQ, user guide, and feedback form.
• Log Out: Disables extension-related activity.
• Exit: Closes the application without logging you out. Blocks incoming calls.

Login Procedure:

1. Launch the App on the clients device.
2. They will be prompted for their Virtual Office App login credentials.

To log in:

1. Enter their 8×8 username and password that they setup from the email they got when you Setup the User Account on the extension they are assigned to.
   
2. Tap Log In. The App launches and opens the Company contacts list. Your client can see their status, make a call, or send a message.
   
3. Tap Favorites to open your favorite contacts that you selected earlier.
4. Tap Device to open your personal contacts on your mobile device.

Further Resources:

Resource – Setting Up 8X8 App – Guide – Android