Resource – Polycom IP 550 Speed Dial – Use and Edit

The Polycom SoundPoint IP 550 phone allows you to assign contacts to a Speed Dial list.

You must add a phone number as a contact on the phone before it can be assigned to Speed Dial.

To access the Speed Dial list:

  • Press the up arrow hard key to get the Speed Dial List (SDL).

To make a call from the Speed Dial list:

  1. Access the Speed Dial list.
  2. Highlight the contact you wish to call.
  3. Press the checkmark hard key or Dial soft key.

Alternatively, press the assigned line key. (See below.)

To assign Speed Dial Line Keys:

You can associate contacts with line keys for single-touch dialing of frequently used numbers. Speed dial entries are consecutively placed next to assigned line keys on the phone. A new entry added to the Contact Directory is automatically assigned the next available speed dial index and the next available line key. Press the line key to speed dial the assigned contact.

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This is an automated process. Assignments can be changed by editing the speed dial index value for a given contact. (See below.)

To add or edit a Speed Dial index for an existing contact:

  1. Press the Directories hard key.
  2. Select Contact Directory.
  3. Use the up and down arrow keys to highlight the contact. (You can also use the * key to page up and the # key to page down.)
  4. Press the Edit soft key.
  5. Do one of the following:
    • Enter the next available speed dial index.
    • Delete the existing speed dial index by pressing the right arrow key > (x) key. Then enter a new speed index value.