Resource – Outlook is Not Working

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  • / Author: Peter Cockram

Outlook is not working correctly.

You will need admin rights to carry out most if not all the steps below. But this list of actions will fix any if not most of the problems you’re having with outlook.

Fast Tricks

  • The Outlook is not updated.
  • The Outlook is used by multiple processes.
  • The conflict in the plug-in installed with Outlook.
  • Any type of corruption in the Office programs.
  • File data corrupt or damaged Outlook.
  • Antivirus software conflict with Outlook.
  • Corrupted user profile.
  • Conflict with any other program with Outlook.

“Outlook not responding” error and Outlook freezes in your computer

Outlook not responding problems can occur at the time of the worst. If you realize that you cannot open your address book and to open the mail or you may send an urgent email. We understand the frustration this can cause it, when it comes to resolving a problem that is very efficient and patient and our techies. If you cannot open Outlook not only our team, but they are always ready to solve any problem is to teach the one whom you want to learn about the Outlook. They will be able to fix the problems as soon as you now call our Outlook support team. After the installation, and sometimes you cannot open Outlook 2003, or you will not be able to open the 2007 Outlook times, we will resolve this as soon as we mentioned this to you on a regular basis, such as problems. They are put through a rigorous training course and our techies ago to provide support to our customers Outlook.

Microsoft Outlook is one of the most advanced software of customer e-mail, but complex. It offers a great flexibility to act as connectivity tool for many professional software. However, this type of software or a professional perspective ins are not reliable and can lead to malfunctioning of Outlook. The Outlook is designed to archive email inbox to reduce the size of the mailbox. However, the mailbox size grows as you add more and more items. Because of this, Outlook strives to provide easier access to user mailboxes and, finally, can “not responding.” In addition, the anti-virus advanced security can also prevent properly the Outlook.

There are many other reasons for “Outlook is not responding” error. These errors are quite common if Outlook crashes or freezes when sending or access a mail.

Some common causes of “Outlook is not responding” error below.

  • The outlook is not updated
  • The Outlook is used by multiple processes.
  • The conflict in the plug-in installed with Outlook.
  • Any type of corruption in the Office programs.
  • File data corrupt or damaged Outlook.
  • Antivirus software conflict with Outlook.
  • Corrupted user profile.
  • Conflict with any other program with Outlook.

All the above causes and appropriate error message occurred in previous versions, along with the latest Outlook 2013 and 2010. Therefore, in order to overcome the common problem of “Outlook is not responding” error all the versions you need a common solution that works for Outlook 2013, 2010, 2007 and earlier.

Outlook unresponsive, stopped working, crashes or hangs (Outlook not responding)

If you receive an error from Outlook does not respond or Outlook crashes (Outlook not responding), freezes or stops working when the file or sending e-mail is opened. Follow the procedures provided in this article in order. If you have previously tried one of these methods and it did not help, go to another method from the list below.

Install the latest updates for Windows and Office

You may need to set Windows Update to automatically download and install recommended updates. Install important, recommended and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest updates for Windows and Office, click the link below.

Keep windows up to date with the latest updates

If you are installing the latest updates did not solve the problem, continue with the next method.

Make sure Outlook is not in use by another process

Performance may be reduced when the Auto Archive in Outlook or Outlook sync with a mobile device, because these processes may use large amounts of resource use.

If Outlook is in use by another process, this information is displayed in the status bar horizontally at the bottom of the screen, if you try to perform other actions while Outlook is in use, Outlook cannot answer. Let the task in progress finish its work before groped other actions.

If Outlook is not in use by another process, proceed to the next method.

Investigate possible issues with add-ons

If supplements can enhance your experience, you can sometimes interfere with or conflict with Outlook. Try starting Outlook without add-ons to see if the problem goes away, here’s how:

  1. Do one of the following:

If you are using Windows 7, click Start.

If you run Windows 8, click Run in the Applications menu.

  1. Type Outlook / safe in the Search programs and files (Windows 7) or the Run window (Windows 8) and then click OK.
  2. Close and reopen Outlook.
  3. If the problem persists, open the File menu, click Options, and then click Add-ons.
  4. Select COM Add-ins and click Go.
  5. Clear all the check boxes in the list to disable add-ons and click OK.
  6. Restart Outlook.
  7. If the problem occurs, returns to the screen and allowed COMM Add-ins one at a time until the error occurs. (Be sure to close and restart Outlook after each shot is enabled.)

If disabling add-ons does not solve the problem, continue with the next method.

Check if your mailbox is oversized

With increasing mailbox size, more resources are needed to open each folder. If you have a large number of items in any single folder, you may experience problems during certain operations. We recommend moving several items in folders largest in separate folders, or archive using the AutoArchive feature.

Here’s how to create a folder:

  1. Tab folder in the new group, click New Folder.
  2. In the Name box, type a name for the folder.
  3. In the Select where to place the folder list, click the location of the new folder. The new folder will become a subfolder of the selected folder.
  4. Click OK.

To manage the size of your mailbox, see: you can experience application pauses if you have a data file of Outlook

If the reduction in the size of the mailbox does not solve the problem, continue with the next method.

Repair Programs for Office 2013

Repair Office 2013 programs can resolve issues with Outlook not responding, hanging, or freezing repairing errors automatically Office files.

  1. Close your Office programs running.
  2. Open the Control Panel and select Programs and Features.
  3. In the list of installed programs, click Microsoft Office 2013, click Edit.

If you installed Office from a DVD or .msi files that have only one option Repair (repair complete.).

If you are running Office Click Run will have two repair options.

NOTE: If you are using Office Click Run, see the following Microsoft Office and follow the instructions to repair Office Click to Run: Update, repair or uninstall Office Click-to-Run products

If repairing your Office programs did not resolve the issue, continue with the next method.

Repair the data files Outlook

When you install Outlook 2013 repair tool (Scanpst.exe) is installed on the PC. Repair tool can resolve issues by scanning your Outlook data files, and bug fixes. To use the Inbox Repair tool, exit Outlook and click on the link below and follow the instructions in this article.

Data File Repair Outlook (.pst and .ost)

If repair data files of Outlook did not resolve the issue, go to the following method.

Check if your antivirus software is up to date or conflicting with Outlook

If your antivirus software is not updated, Outlook may not work correctly.

Check if the antivirus software is updated

To keep up with new viruses that are created, antivirus software vendors periodically provide updates that can be downloaded from the Internet. Download the latest updates by visiting the website of the antivirus software vendor.

For a list of antivirus software vendors, see: software vendors of consumer safety.

Check if your antivirus software is conflicting with Outlook

If your antivirus software includes integration with Outlook, you may experience performance problems. In this case, you can disable all Outlook integration within the antivirus software. Alternatively, you can disable antivirus and accessories that are installed in Outlook software.

Changing the settings IMPORTANT virus can make your PC vulnerable to viral, fraudulent or harmful. Microsoft does not recommend that you try to change the antivirus settings. Use this workaround at your own risk.

You may need to contact your antivirus software vendor to determine how to configure software to exclude any integration with Outlook or to exclude scanning in Outlook.

NOTE In addition, if you are running file-level virus detection .pst, .ost, Offline Address Book (OAB) or other Outlook files while Outlook is in use, read the following Microsoft TechNet Library: Plan antivirus scanning for Outlook 2010

If updating your antivirus software and its exclusion from Outlook integration does not solve the problem, continue with the next method.

Create a new user profile

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If you are using Windows 7

  1. Mail items Open selecting: Start> Programs Control Panel> User Accounts> and then click Mail.
  2. Click Show Profiles.
  3. Select the profile you want to delete, click Remove.
  4. Click Add.
  5. In the Profile Name box, type a name for the new profile.
  6. Specify the user name, the primary SMTP address and password, and then click Next.
  7. You can receive the following request:

Allow this website to configure <username @ domain> server configuration?

In this screen, select the Do not ask me about this new box, and click Allow.

If you are using Windows 8

  1. Open the Applications menu and select: Control Panel> Mail> Show Profiles.
  2. Select the profile you want to delete and click Remove.
  3. Click Add.
  4. In the Profile Name box, type a name for the new profile.
  5. Specify the user name, the primary SMTP address and password, and then click Next.
  6. You can receive the following request:

Allow this website to configure <username @ domain> server configuration?

In this screen, select the Do not ask me about this new box, and click Allow.

Common troubleshooting steps to fix the error Outlook not responding

End process Outlook.exe

If Outlook is used by multiple processes, it can kill the hanging process. This can be done by following the steps below.

  1. Start Windows Task Manager by pressing Ctrl + Alt + Delete, or by right-clicking on the taskbar.
  2. Select the “Start Task Manager”.
  3. Switch to the Processes tab.
  4. Choose OUTLOOK.EXE clicking on it.
  5. Press the “End Process”.

Start Outlook in safe mode

Outlook Safe Boot is another solution worth trying. Safe Mode loads the Outlook without add-ons and customization files. This can be done by following the steps below.

  1. Hold down the Ctrl key and click on the icon or open a command prompt and type outlook.exe / safe.
  2. Click Yes to confirm that you really want to start Outlook in safe mode.
  3. If the above steps solves the problem, the problem was most likely one of their additions.

Disable your Outlook add-ins

If the error occurs “Outlook is not responding” for the first time, then try to disable add-ons installed recently one by one. To disable add-ins in Outlook 2007, follow the steps below:

  1. Go to the Tools menu
  2. Click “Trust Center” and choose ‘ins’
  3. Click Go

In Outlook 2010 and Outlook 2013, follow the steps listed below.

  1. Switch to the File tab
  2. Click on “Options”
  3. Choose ‘ins’
  4. Click Go

Finally, it attracts me and close the window.

Close all programs and applications

Since Outlook is a complex application that requires a lot of resources. Also, it does not have the skills to perform a working memory needed, which can lead to the error “Outlook does not respond.” A simple solution is to close all other programs that are not needed at that moment.

Repair Outlook data file

You can always use the utility built to overcome many problems faced in Outlook (Outlook not responding). The prospect has a tray repair tool efficiently input, which analyzes the data files are damaged or corrupt Outlook and automatically repairs. To use the Inbox Repair is necessary to follow the steps below.

  1. Close Outlook.
  2. Go to the folder C: \ Program Files \ Microsoft Office \ Office14 If you are using Outlook 2010 and C: \ Program Files \ Microsoft Office \ OFFICE15 for Outlook 2013.
  3. Double-click Scanpst.exe.
  4. Click “Browse” to select the data file in Outlook.
  5. Select scanning options, opening the dialog box “Options” dialog.
  6. Click “Start” when you’re done.
  7. You can start the repair process, if you see errors.

But sometimes, the Inbox Repair tool does not work and cannot repair the PST file of Outlook. In such a scenario, you can use the software to repair Stellar Phoenix Outlook PST. You can get the software from the following website address:

Reduce the size of your inbox

With the accumulation of mail and its associated elements, the Outlook mailbox grows in size. This can also make Outlook unresponsive.

There are some simple ways to handle this problem.

  1. Create multiple Outlook folders as it takes longer to display the items in a folder while you are browsing to another folder. This way, you can organize your email and avoid possible errors.
  2. Compact Outlook data files by following the steps below.
  3. If you use Outlook 2010, move to the Compact Files page, under Info> Account Settings> Data Files tab.
  4. Select the personal folder.
  5. Click Settings.
  • Click Compact go to the General tab.

If you use Outlook 2013 and 2010, you must follow the steps below.

  1. Click the Personal folder.
  2. Select Data File Properties> Advanced> Compact.
  3. Another way to reduce the size of the file stores your old articles.

Synchronize Outlook without interrupting

While the files or Outlook messages and contacts synchronized with other devices not take any action in Outlook during this period. This will allow Outlook to run the job or file synchronization without problems, without giving any error.

Disable antivirus software

Antivirus programs or outdated anti-spam is one of the main reasons for the problems of Outlook. These programs often conflict with Outlook and prevent proper operation. Always recommended to update the anti-virus occasionally. Also, make sure that the Outlook add-ins are added to the list of trusted applications of their protection software.

Office programs repair to fix Outlook not responding error

If none of the above solutions work, try to restore the Office programs. Follow the steps below to repair your Office programs.

  1. Close Office applications.
  2. Open the Control Panel.
  3. Click the Microsoft Office “Software.”
  4. Select Change.
  5. Choose Repair

Click the Continue button.