Resource – Modem to Bridge Implementation Guide for the D-Link 655 C

Modem to Bridge Implementation guide- internal document

D-Link_DIR-655_vB1_a

 

 

 

 

 

 

Resources: 

DIR-655 Emulator Selector

DIR-655 Manual pdf

 Follow the 8 steps for Bridging D-Link DIR-655 “C” Model. 

Step 1: Static IP Address
Gather all the Information you will need to Put into Comm Data and the Modem from the ISP.

  • Make MAC Ticket in FreshDesk
  • Call to Carrier to Verify IP Address in Comm Data is Correct.

If no Static IP Address is assigned to Client you must Order IP Address and Update Comm Data.

  • Have ISP Send Email to support@ceg-solutions.com  telling you that the IP Addresses are ready.
  • In Comm Data Update Information with Current Assigned IP Addresses from ISP.

Write Down the Following Information IN Comm Data and MACD Ticket

  •       Default Gateway: ___.___.___.___
  •       Usable Static IP: ___.___.___.___
  •       Subnet Mask: ___.___.___.___
  •       DNS1: 8.8.8.8
  •       DNS2: 8.8.4.4
  •       Vender Name ______________________
  •       Modem Make______________________
  •       Modem Model _____________________
  •       Modem MAC  ___:___:___:___:___:___

Do not Move to Step Two until Step One is Complete.


 

Step 2: Appointment & Confirmation:
Set an Appointment with Management at the Location.

  •      Email and Call Community Manager with Date of the appointment.
  •       Any Email Appointment and Confirmation will Need to be Sent to our Support Email at support@ceg-solutions.com
  •       Check this Box when you get the Email of Confirmation from Manager.
  •       Put appointment date in invite.

Send a MS Office Invite to client and support@ceg-solutions.com  for the appointment.


 

Step 3: Call Everyone:
Call the ISP and the Community CM and have both of them ready to work on the Implementation.

  1. Get Name of ISP Tech and put it in the MACD Ticket
  2. Get Cell Number for CM and put that in the ticket (Has to be a cell phone as system will be going up and down during implementation.) If cell phone not in Comm Data, update with most current number.

 

Step 4: Backup Router
Call Client to Start the Modem to Bridge Implementation Process on the Agreed upon Date in the invite.

  • Ask to use the Join.Me (Remote Desktop Application)
  • Use the ipconfig command in the cmd.exe on the Remote Computer. (Command Prompt)
  • Write Down the Gateway in the ticket
  • Navigate to the Router using this Gateway IP Address with Internet Explorer.
  • Use the Password for the Particular Community or Company to log onto the Router.
  • For Yes Community’s the Password is based on a particular format.

Yes and then the Community’s Property’s Number. (Example Yes0541)

  1. Click on Tools on the Upper Menu of the D-Link.
  2. Click on System on the Side Menu.
  3. Find Save to Local Hard Drive Click on the Button Save Configuration.
  4. Save the config file to the Desktop.

This will be used if anything Goes Wrong with the process by Navigating to the Desktop and Restoring the Config File.


 

 

Step 5: Remove Password
Remove the Password so the client will not require the password if something goes wrong. You will Put it Back After you are Done.

  1. Click on Tools on the Top Menu.
  2. Remove the Current Password (leave password field empty)
  3. Click on the Save Settings and reboot later.

 

Step 6: Assign a Static IP Address

  1. Click on the Tools on the Top Menu.
  2. Click on the Enable Remote Management Box
  3. In the Remote Admin Port Type in 8081
  4. Click on the Save Settings
  5. Click on SETUP
  6. Click on Manual Internet Connection SETUP
  7. ON My internet connection is. Choose Static IP
  8. Fill in IP Address, subnet, gateway and primary and secondary DNS servers.
  9. Click Save Settings then  Click Reboot Now

*As router is rebooting have ISP Tech enable bridge mode or pass-through mode if needed*


 

Step 7: Confirm Connections:

  • Once router has rebooted, confirm VOIP phones, internet and any other connected equipment are online and functional.

 

Step 8: Set Password

  1. You can now remote into D-Link by using the static IP Address assigned to router on port 8081.FOR EXAMPLE: xxx.xxx.xxx.xxx:8001
  2. Click TOOLS
  3. SET password back to original entry per Comm Data for that location.
  4. Click save settings
  5. Click Reboot Now
  6. Once D-Link is back up. Confirm connections again.
  7. Update Comm Data equipment tab and update YES DLink C Upgrade Tracking spreadsheet

DIR-655 Emulator for CEG Support Staff

dlink em

Click on picture to go to emulator for the D-Link 655