Resource – Disable SIP ALG on your Netgear

In order for the best performance of the router being used with 8×8 phones follow the steps below.

This article addresses how to disable SIP ALG on your NETGEAR device using the genie interface. SIP ALG (Session Initiation Protocol Application Layer Gateway) is common in many commercial routers. It prevents some of the problems caused by the router firewall by inspecting VoIP traffic (packets) and if necessary modifying them. By default NETGEAR routers have SIP ALG turned ON.

To disable SIP ALG on your NETGEAR device using the genie interface:

1. Connect to the NETGEAR device using a wired/wireless connection.

2. Once connected access the GUI interface of the NETGEAR device by typing http://www.routerlogin.net in the browser.

3. The router login screen will asks for a login and password. If you have not changed the password then the default username is admin and password is the password.

4. Once logged into the NETGEAR genie page, click ADVANCED.

netgear4

5. Click Setup.

netgear4a

6. Click WAN Setup.

netgear4b

7. On the WAN Setup page, disable SIP ALG by selecting Disable SIP ALG.

netgear4c

8. Click Apply to save the settings.