Resource – 8×8 Account Billing Preferences – Change Settings

  • Created:
  • / Author: Peter Cockram

You can change how the bills are sent to clients.

Under consolidated billing, you can choose to receive a single bill for all of your services, or select multiple bills—one for each cost center—to break down the cost and service details by cost center. Cost Center is a feature for enterprise customers to customize their billing needs. For example, if your company PBX has two branches—San Jose and San Francisco—you may choose to have separate billing for each branch. Creating a cost center for each branch enables you to manage the separate billing needs.

Billing Preferences:

Billing Preferences offer you the flexibility to control your billing needs for all your 8×8 services. The options vary based on your subscription type. You have the option to select Consolidated Bill under Billing Preferences. Once you select consolidated billing, you cannot go back to unconsolidated billing. You receive a warning message that this change cannot be undone.

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Under consolidated billing, you can choose to receive a single bill for all of your services, or select multiple bills—one for each cost center—to break down the cost and service details by cost center. Cost Center is a feature for enterprise customers to customize their billing needs. For example, if your company PBX has two branches—San Jose and San Francisco—you may choose to have separate billing for each branch. Creating a cost center for each branch enables you to manage the separate billing needs. .

Setting up Billing Preferences:

  1. Click Billing in the top navigation bar.
  2. Under the Billing menu, click Billing Preferences.
  3. Enable Single Bill (Default) to see one bill for the cost center.
    OR
    Enable Multiple Bills by Cost Center to see multiple bills for each cost center.
    If you have two branches such as San Jose and San Francisco, you see two monthly bill statements for each billing cycle.
  4. To create cost centers from PBX branches automatically, select the Auto Create Cost Centers from Branches check box.

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  1. Click Save.
  2. Select your payment method.

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  1. Click Save.
  2. Click OK.