Email – Template – Upgrade Internet Service Request

 

To: Approving Authority, Copy Support

Subject Line: Client/Community Number/Name/Subject

Example: Yes Communities, 0510 Eastwood Park; Request for Internet Upgrade

Body of Email (Identify requester name, service location, service required, estimated costs (NRC, MRC) and time to implement).

Example:

Hi Bill,

Ron Smith, the CM at 0510 Eastwood Park is requesting an Internet upgrade.

We have run multiple test and have come to the conclusion that the bandwidth currently at  0510 Eastwood Park  is not keeping pace with the activity generated at this location.

 

We have called the ISP and arranged for the upgrade but we need your “Approval” to move forward on this upgrade in service.

This upgrade will take place by ________________________

This is the suggested increase in bandwidth:

UP / 3M

Down / 25M

$199.99 a month

This is what you have now:

UP / 1M

Down / 10M

$79.99 a month

Do we have your approval to move forward with this order?

Please let us know if you have any questions.

Thank you,