Important steps to address with the CM before the Granite Tech starts work.

It’s important to communicate so let the CM know what they need to be aware of.

• Have the CM call as soon as Granite Tech arrives.
• Don’t let the Granite Tech start work until the Before Pictures are received by us.
• Let the CM know that we will need to get After Pictures before they sign the Granite Customer Sign Out Sheet.
• Let the CM know that whoever signs this document before we get a copy is responsible for the job.
• Make it clear that we are going to monitor the project every hour by calling the Tech.
• Make it perfectly clear that we need to get a copy of the Granite Customer Sign Out Sheet without any signature on the document to insure nothing gets added afterward.
• Someone needs to be on site for the duration of the install and facilitate the Tech with passwords to get on all computer and printers.
• Let the CM know that they can call at any time they have an issue with the performance of the Tech.